UPDATE: In accordance with the terms of Section 69(D) of the settlement approved by the Court, distribution of Residual Cash Payments to timely, valid claims began on September 15, 2023. Please allow 14 days for delivery of your paper check. If you have any questions or issues, please email info@IbexDataSettlement.com.

Settlement Information

A Settlement has been reached in a class action lawsuit against Ibex Global Solutions, Inc. and Ibex Limited (collectively, “Ibex” or “Defendants”) concerning a data security incident that occurred in or around between July 27, 2020, and August 17, 2020 (the “Data Security Incident”). The lawsuit is called Sanders, et al. v. Ibex Global Solutions, Inc., et al., Case No. 1:22-cv-00591-TNM (the “Action”). The lawsuit alleges that the Data Security Incident potentially exposed certain personal identifying information (“PII”), including names, addresses, dates of birth, Social Security numbers, and medical information. The Settlement is without an admission of liability.

The Settlement provides cash reimbursement payments to class members who submit valid claims for: (i) up to $125 in cash for a maximum of five (5) hours of lost time spent responding to the Data Security Incident at the rate of $25 per hour, and (ii) up to $5,000 for documented out-of-pocket expenses or losses incurred due to the Data Security Incident. The Settlement also provides five (5) years of identity protection and credit monitoring for all class members who timely enroll. Further, the Settlement provides payments of $100 for class members who experienced documented identity theft or data misuse.

Who is a Class Member?

You are part of the Settlement as a Settlement Class Member if you received a notification letter from Ibex stating that your PII may have been compromised during the Data Security Incident.

Your Legal Rights and Options

Dates and Deadlines